Three associations say workplace is improved when leaders are taught how to lead Regular development programs for management-level staff can improve employee engagement and retention and increase your group's effectiveness, association executives say. "If you take care of the leadership, they'll take care of the people," said Marvin Irby, chief financial officer and chief people officer at the National Restaurant Association, which holds annual leadership forums for all manager-level employees. It is a common refrain among association leaders. "There's a lot of research that shows managers are one of the linchpins to employee engagement," said Kristen Fyfe-Mills, director… Read More